If you are a Bloomberg Professional® service client and need technical assistance, contact our 24-hour technical support line in your area:

Brazil +55-11-3048-4520	San Francisco +1-415-912-2960
Princeton +1-609-279-3000	United States +1-212-318-2100

Austria/Germany +49-69-920410

London +44-20-7330-7500

Australia +61-2-9777-8600	Malaysia +603-2148-7000
China +8610-6505-3339	New Zealand +64-4-498-2200
Hong Kong +852-2977-6000	Philippines +63-2-849-7100
India +91-22-5633-9000	Singapore +65-6212-1000
Indonesia +62-21-3435-3000	Taiwan +886-2-7719-1500
Japan +81-3-3201-8900	Thailand +662-654-7300
Korea +822-3702-1600

1. Click on the filename to start downloading. Choose a directory in which to save the software (ex. Desktop).



2. When downloading is complete, double-click on the downloaded copy of download file (from Step 1) to begin the installation process.



3. If you can't locate the file, use the "Find" command to locate download file. To use "Find," click on the Start button, point to Find, then choose Files or Folders. In the "Named" box, enter download file and click "Find Now." The located file(s) will appear at the bottom of the Find box. Check the file size to ensure the correct file was found. Then double-click on download file to begin the installation process.



4. For further assistance, contact your system administrator or Bloomberg Global Customer Support.

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